Tip #15 on Being a Good Bar Customer

Hello friends and happy Saturday to you! And here we are, back to some helpful tips from your friendly* neighborhood bartender on how not to make me and my fellow bartenders hate you. Feeling a little rusty in bar etiquette? Well, feel free to freshen up with some past tips. Tip #1, tip #2, tip #3, tip #4, tip #5, tip#6, tip #7, tip#8, tip #9, tip #10, tip #11, tip #12, tip #13 and tip #14. And don’t forget about this non tip which is one of my favorites. Alright. Let’s go.

Where to begin? I guess by saying that if you look at this story in a certain way, it can maybe be a little bit sad. But don’t look at it that way, okay? Because there is so much sadness happening in the world and sometimes it’s nice to just forget about it for a minute. And, of course, to feel fortunate that we have the luxury to do so. So last night at about 8:45, give or take, an older woman walked into my bar and ordered a double gin and tonic. She was very clearly a woman suffering from a very long fight with alcoholism. I could see it in her face. I had a moment where I thought maybe I shouldn’t serve her, but she wasn’t misbehaving at that point and I had to remind myself once again that it is not my job to save people from themselves as long as they aren’t an immediate danger to themselves or others. It’s something I have to remind myself of time and time again and, honestly, I never feel less shitty about it. Moving on. I made the drink and she reached into her wallet and handed me a credit card. I said to her, as I say to everyone who tries to pay by card at this particular bar,

“I just need to see an ID with your card.”

I am routinely met by four different reactions when I request ID:

1. People simply don’t give a fuck and hand me the ID (love them)
2. People are happy because
   1. they think I doubt they are of legal age to drink and in their heads they begin celebrating their chosen skin care technique; clearly it’s been working!
   2. they realize I am verifying that they are the rightful owner of the credit card they are presenting and are pleased that we are taking precautions to safe guard their identity
3. People feel inconvenienced or miffed for some reason and reach into their wallets to pay cash, which is actually better for me
4. People are mad because they were IDed at the door and pulling out the ID again is really hard even though it usually lives in their wallets, right near where the credit card lives

This lady fell squarely into category four. First she got irritated and said that she had been drinking in the other bar (there are two bars at this particular spot) and that she hadn’t been IDed which I called bullshit on. And, upon speaking with my coworker, I found out he had cut her off which was why she came to me. Second, she tried the old “I don’t have my ID” routine which quickly fell apart when her ID made itself clearly visible when she opened her wallet. Third, she got mad and called me stupid. That’s right, folks. After taking the time to explain to her that it is bar policy that I cannot run a card unless I check ID she decided the most expedient way to get the drink she wanted was to call the person in control of said drink stupid. Bad move.

This is actually a two-part tip. The first part of the tip is don’t call your bartender stupid. I mean, let’s be honest. Calling people stupid is rude and also we’re all adults with imaginations here. We can totally come up with something better. Calling someone stupid is so recess.

So I did what anyone would do and told her that she couldn’t have the drink. She started shoving her ID and credit card at me and saying

You want ID? Here’s ID!

To which I responded,

Yea, that’s great, but actually that’s no longer the issue. You called me stupid. You could present me your birth certificate and social security card and I still wouldn’t give you this drink. Have a nice night.

I walked away and dealt with the other customers at my bar at which point she left and went back into the other bar. Then I got security and told him to escort the woman out because seriously, who needs to be called stupid at the beginning of their night, or at any part of their night really? No one, that’s who. I then watched from behind the bar as she puffed up her 5’4″ frame and kicked a few chairs as she walked next to the security guard, Gino, who’s about 3 times her size and like 50 times nicer. I could tell that she was yelling some nonsense at him and I imagined it had everything to do with me and how stupid I am. I couldn’t wait to find out what it was. As soon as the coast was clear and my customers were sufficiently beveraged, I hustled to the front gate to get the lowdown. Apparently she was very upset that I had kicked her out and said that she has connections to the mob and that she was going to have those connections come back to the bar and blow it up and that, and this is a direct quote,

“when this bar blows up it will all be because of that girl in the little bar! It will be her fault!”

I said to Gino that if the bar blows up they can put that on my tomb stone. RIP Rebekah. It was all her fault.

So here’s the second part of the tip. Don’t threaten to have your mob connections, real or imagined, blow up the bar. Especially not now, when people are on high alert about things being blown up. It’s totally fucked up. Admittedly, it’s more creative than calling someone stupid, but puts you at risk of being reported to the police for making a threat of violence. And all because you didn’t want to show ID.

So yea, just show your ID. Keep your feelings about my intelligence to yourself and don’t threaten to blow up my place of employment.

The end.

*Friendliness is in the eye of the beholder. Just remember that.

Tags: alcohol, bartender problems, bartender rant, bartender stories, bartending, Brooklyn, drinking, friday night, getting IDed, identification, night out