Tag Archives: drinking

Tip #22 on Being a Good Bar Customer

24 Dec

Aaaaaaand we’re back. You know, you would think after over a decade behind the stick I would stop being absolutely amazed by people’s behavior. But, you would be wrong. I think one of the things about being a bartender that is great is that I get to meet so many interesting people. People who have had all kinds of jobs, lived all kinds of places, loved all kinds of people. Aside from deciding if they are of legal age, you really don’t screen who walks into your bar and you don’t – aside from a libation or two – know what they are looking for. Are they meeting a friend? Are they looking to get out of the house for a bit? Needing a little quiet time? Wanting to see a familiar face or two? Do they want to talk to me or just sit, scrolling endlessly through their phone? It’s all fine, really. As long as they are reasonably polite which, to be fair, the vast majority of people are. But there are some (as is evidenced through my now 22 tips for how not to behave poorly in a bar) who just…don’t know how to live in a world with other people. They don’t know how to abide by the rules of a private business. This is a story about a few of those people.

I work in a few places, one of which does not permit strollers in the bar. This is not because we, as an institution, hate children. We actually allow children. Just not their rolling means of conveyance. Why? Because those fuckers take up A TON of space. You get 4-5 strollers in a place and you lose a ton of real estate and, with that, the potential for a lot of business. And you know strollers are like ants, where there is one another one (or 5) is never too far behind. That is not good for my pocket and it’s not good for the place I work. So, we don’t let ’em in. Period. There’s even a sign on the door. It says

NO STROLLERS. THANK YOU.

I bet you know where this is going.

Here’s the thing. Most people are cool about it. Most people, when they hear the phrase

Excuse me? I am so sorry but we actually don’t allow strollers in the bar.

Will either offer to leave their strollers outside on the avenue – totally cool with me – or shrug their shoulders and say

No problem. See you next time.

No harm no foul. But there are always a few who just will not hear it. They try to argue that no, they don’t plan to be in the bar, they plan to sit outside in the patio on a beautiful spring day. A place where basically every single other person also wants to be sitting (hence the no stroller policy). Or they will just fold it up small, and insist I won’t even know it’s there! Or they try to turn it into a bag? And in the process spew all the baby accoutrement that can no longer fit inside the stroller-turned-bag and instead it occupies the surface of like 3 additional tables. Which is not that much better than having an open stroller in the room. As it turns out, babies need a lot of things.

Over the past year or so, I have had disagreements with five people who just couldn’t grasp the no-stroller policy. And like, come on, I am the bartender. I work there. I don’t own it. I don’t make the rules. I just enforce them because if I don’t enforce them and my boss walks in and sees a whole mess of strollers do you know who he (rightfully) says something to? Me. Not you. Me. Because I am the keeper of the rules and it is my job to make sure that people abide by them. So it’s like give me a break! When I politely inform you that we don’t permit strollers, please don’t do or say the following things, all of which have been done or said to me:

  1. After I tell you I don’t allow strollers, please don’t then ask me if we permit smoking outside and then, when I answer in the affirmative, please don’t tell me that “smokings kills people, strollers don’t” while you storm out (although that was hilarious)
  2. Don’t instruct your stroller-pushing partner that “you’ve got this” when you walk into the bar full well knowing we don’t allow strollers, thinking you can bully the short girl behind the counter. Also, when I continually inform you that we don’t permit strollers anywhere in the bar, don’t first tell me I am the “hostess” and I should do what you need and then don’t call me a servant before storming out. Not a good look.
  3. On your way out the door after I tell you, again politely, we don’t allow strollers, don’t gesture around the empty bar which I had opened 5 minutes earlier and snarkily say “I guess you don’t allow customers, either.” Because being rude for no reason doesn’t help anyone. It just make you look like an ass.
  4. Don’t put your stroller into an actual bag and then try to tell me and my coworker that it is not a stroller at all but is, in fact, a backpack.
  5. When I have told you immediately upon entering that we don’t allow strollers, please don’t stand around inside and text for 15 minutes with your stroller blocking the entrance way, then when your friends arrive take all the items out of your stroller and try to fold it up (still not allowed), and then blame me about how you have to leave your stroller outside in the rain. That’s not on me. This is not a situation where you ask for forgiveness later. Just don’t do it.

Listen, I know people with kids want to go out and have drinks with their friends. And they should! Parents are people, too. They are now just people who come with other, smaller people. You can even bring your kid to the bar (as long as you don’t allow them to run around, throw things, and scream). Basically, just be a parent the same as always. Meaning, continue to parent. Having a beer in your hand does not mean all your parental responsibilities are gone unless you have left your kids with a sitter (who you are paying a reasonable hourly wage). In that case, have at it! But either way, leave your stroller at home! There’s no excuse really. They now have all sorts of baby backpacks, baby wrap things, baby front-of-the-body-carrying things. All those things are great! Bring those things! Just don’t bring the strollers. Or the attitude. Although to be fair there isn’t a sign on the door banning that.

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Ramajestic, The Trilogy

18 Sep

Disclaimer: This is sort of a long story with three separate parts. Chapters, if you will. But they all culminate in the awkward events of the other afternoon so stay tuned. There is a prize for your patience at the end.

Chapter 1 – Look at this Steak

It was a beautiful spring day and I was, as I often times am, at work serving food and drinks to people who are usually pretty nice. The place I work during the week is pretty big, with a long bar, lots of tables and some outside seating. During lunch time, when I am alone, I provide bar and table service to the indoor tables but tell the outdoor people they need to order in at the bar. It is just too much ground to cover and if I get busy AT ALL I physically cannot get to everyone. Usually people are pretty chill about it but sometimes, some very annoying times, people get pissed about it and give me all kinds of attitude and then move inside because they cannot understand why I won’t walk outside and provide table service, but at the same time they can’t get their heads around the idea of walking into the bar and placing their order and then returning to their tables where their food will be delivered. If you saw my bar you would see that the route from the bar to the outside tables is way farther than from the outside tables to the bar because I have to walk all the way around the extremely long bar where as they just have to approach the closest point. It’s like 15 steps once versus a 150 steps 25 times. I digress.

This group was one of those groups who got irritated that I wouldn’t do table service and so came in and proceeded to sit tucked away in the most inaccessible corner in the entire bar. Whatever. They then took about 25 minutes to order during which time I kept approaching their table to ask them if they were ready. They never were. I politely told them that when they were ready with their order to just let me know and I would be right over. Two minutes later I heard the extremely impatient

Excuse me MISS

as if I hadn’t been over there like a gazillion times already. Whatever again. I went and took their order, part of which was a portion of steak nachos. The gentleman at the table, named Ramajestic, no really that is his name, handed me his card to pay the bill. When I came back over to hand him his check and see how the food was he spit his steak into his napkin, shoved it towards me and said,

My steak is chewy.

I mean, what do you even do with that? He didn’t want a new order of steak nachos. He just wanted me to see his somewhat masticated beef. I just stared  at him, his ABC steak in a napkin in his outstretched hand, and decided I would just leave them to their own devices. They already paid (and didn’t tip, mind you) and I had reached my quota of chewed up food for the quarter so I decided I would just do a pass by to grab dirty dishes but otherwise just sort of go about my day and focus on the people who weren’t participating in some gross version of show-and-tell. But no. They weren’t done. They wanted more drinks. And so they ordered a round and Ramajestic, for his part, got a Long Island Ice Tea. Oh, happy day! He then, upon taking a sip, decided to tell me about all 4 ingredients that go into a Long Island — never mind that there are 5 liquors in the drink alone not to mention the mixer and also ignoring the fact that at my other job I make no less than 15 Long Islands every single Friday and Saturday so I am pretty sure I know what I am doing. And he was rude about it, also. Thought he was some sort of Long Island Ice Tea connoisseur, the saddest most pathetic sort of connoisseur out there. He paid again. Didn’t tip. I just gave up on them as a group. Eventually they, who I now refer to as The Ramajestics, left. Never to be seen again. Or so I thought….

Dun dun DUUUUUUUUUUN.

Chapter 2 – Are you that Bitch Behind the Bar?!

Fast forward about a month. It was a Thursday, I was working, nothing was really happening except that I was having one of the weirdest shifts on record. It was 4 o’clock in the afternoon and the following two things had already happened:

  1. A woman had come in with a cardboard box, put the box on the bar and ordered a shot of Maker’s Mark which she drank with a very audible, put-upon sounding sigh. She kept looking meaningfully at the box. She left me no choice, I had to inquire.
    Apparently, there was a mouse in the box that she had to take home  and feed to her boyfriend’s snake even though her boyfriend was going to be home at like 7pm that night and I am pretty sure snakes can go like weeks without eating. (I learned that on the Discovery Channel.) And it was a live mouse, mind you. Not one of those frozen ones. It was a live mouse in a box on a bar where people were, at that very moment, eating their lunch. I gave her, and the box, some room.
  2. I had to call 911 because some woman had passed out from heat stroke on the bench outside the bar caddy-corner to mine and her friends, who were walking around in circles purposefully, were doing nothing to help her. I am pretty certain they were on drugs.

So you can forgive me if during all of this I didn’t notice that there were people sitting at the tables outside. Maybe you can but the people couldn’t. I guess at some point while I was worriedly watching an unconscious woman being loaded onto a stretcher they had sat outside and expected prompt service. My bad. They walked inside.

Oh hey, guys. What can I do for you?

I noticed it was none other than 3 members of The Ramajestics. The Man himself was not present. One of the other ones responded

We’re outside waiting for you to serve us.

 

Sigh. I told her that I didn’t see her and if in the future she could just do me a favor and let me know that she is outside it would be helpful. She got mad. There was yelling. One of my customers got involved and made it so much worse (pro tip: never get involved you always only make it worse) so I went downstairs and hid. I could hear her yelling from down there. They left. I came back upstairs and checked with some other, trusted customers who didn’t get involved whether I was crazy or whether she was super rude and they said, no, she was super rude. Phew. I look mad sometimes when I’m not so I worry that maybe my blank and somewhat pissed-off seeming facial expression escalates things. Even still I felt weird about things. I don’t really like conflict. About 15 minutes later in walked this really annoying guy who lives (I use that word loosely) in the neighborhood. Apparently he is this woman’s “uncle.” (He used air quotes so I have no idea what the fuck he meant. Was he her “uncle” because he knew her since she was small and it became a term of endearment or was it something far more nefarious?) Anyway he proceeded to tell me how to do my job. I told him where he could shove his advice. He left. The phone rang

Hello, name of bar.

Are you that fucking bitch behind the bar?

I hung up. It rang again.

Name of bar.

Listen bitch!

I unplugged the phone, but not before I looked at the caller ID. Ramajestic.

Chapter 3 – Team Ramajestic

It was this past Thursday afternoon. I was by myself and therefore there was no outside table service. In walked an older woman, a younger woman and a child. They asked if they could sit outside and I told them that yes, they could, but they would have to order from me at the bar. They said okay and then took the farthest away inside table. Okie dokie! I went over and took their order. They were nice! About 5 minutes later a man and his elderly mother arrived outside the bar and took their seats at an outside table. I was en route to tell them the same thing I had told the others – that there was no outside service and they would have to order in at the bar – when I realized that the mother was in a wheelchair. Listen, I’m a stickler but I like to think I’m a stickler with a heart. I took their order hoping that the people sitting inside, the people whom I had just told their was no outdoor service, noticed the wheelchair and understood why I made the exception. Maybe they noticed, maybe they didn’t, but they didn’t seem to mind either way. At that moment they were joined by a 4th person and I realized – gasp! – it was one of The Ramajestics! And she had been present for both the steak incident and the mouse day yelling incident! Damnit. Minutes passed. She gave me basically every single version of stink eye she could muster. Another table arrived outside. Once again, wheelchair.

Okay so let me just say as an aside that I have never had a customer in a wheelchair in the 2 years that I have worked there. And I never would have even taken note of that if it weren’t for the fact that my only two wheelchair customers ever arrived, and sat outside, on a day when the very people who I warred with about outside seating were sitting in my bar. And then, right when I was standing on the sidewalk taking an order at a table outside in walked Ramajestic and the girl who yelled at me who I think maybe is his girlfriend. It was like the universe was like

Hey, Rebekah, fuck you. You suck. I am… TEAM RAMAJESTIC.

I couldn’t have scripted it better. Also I’m fairly certain that one of The Ramjestics video-ed me taking the outside order on her cellphone. I fully expect it to end up on Yelp.

The End.

Or is it…..

 

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Tip #20 on Being a Good Bar Customer

31 Aug

So most of my bartender tips are of the negative variety. You know, don’t walk out of the bar and into your car and then drive away all the while holding an open beer that you just purchased from said bar. Or if you get 86ed from a bar probably just don’t ever go back into that bar again. And also don’t flag down your bartender unless you are choking and are trying to act out the images on those choking signs in order to instruct the bartender, or another patron, how to save you from certain death. There are so many more tips, though. Nineteen so far! You can scroll all around through my blog and read the tips and also some other stuff where I overshare about my period, write about bad dates and talk about that time I bought a bra and everything changed.

Anyway as I was saying most of my bartender tips are negative. People do shitty things in the place where I work and then I write about them, in hopes of amusing my readers and also maybe, just maybe, teaching people a thing or two about what it is like to work in the service industry. Because let’s be honest, there are a lot of people who are legitimately assholes. But most people aren’t assholes; just don’t get it. They aren’t doing things in order to make the person serving them drinks feel like garbage, they are doing things in order to get their drinks more quickly. The result, though, is that it makes the people serving them drinks feel like garbage. And seeing as how I am one of the people serving drinks and I don’t much enjoy feeling like garbage, I figured why not use my experiences as a way to educate! To say

Hey! I know you’re not an asshole but you sure are acting like one! Let’s fix it! We can all work together and be a team. A respectful, patient, understanding team. Doesn’t that sound great? Obviously it does.

And so in an effort to put a positive spin on things, I am going to write a bartender tip that celebrates the people that get it right. That do things that make my night so very much better. And it’s not like normal human things like being polite, having your money and order ready or saying please and thank you, although those things certainly help. It’s that extra step. And the extra step is so very small. It will take you five seconds and it involves your credit card slip and a pen. Can you guess it?

(Hint: it isn’t tipping although obviously I love me some tips.)

No? You guys. This might sound super cheesy but maybe when you have a nice experience at a bar or restaurant write a little note at the bottom of the receipt.

I know, I know, so silly. But just stick with me for a minute because I have a story for you. This past Friday I worked a 12 hour shift. It was really tiring and there were some people who sucked. Most the people, though, were nice! Even still standing on your feet and serving drinks for 12 hours straight can really wear a girl down. There is so much being polite, so much being efficient, so much giving people things. It can just all seem so very pointless. So at the end of the night when I was spending like 30 minutes adjusting credit card tips (tedious but necessary!) my heart was warmed when I received not one but two nice notes. The first one read

A+ Bartender!!!

And the second one said

You’re awesome! Thanks for being great at your job!

And you know what? That made the entire night worth it. Because people came in and had a good time and in the midst of their own experience took a second out to say thank you to the people that are in the background lubricating the whole thing. And they didn’t do it in that weird way where you kind of feel like they are expecting something in return. The transaction is complete. The night is over. They have already left. And they just wanted us to know that we are appreciated and noticed and good at what we do. And as it turns out, that goes a long way.

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Tip #18 on Being a Good Bar Customer

17 Jul

Hi friends. I know that my posts — when I actually write them which I swear will be happening with more regularity — have been super bar heavy as of late but to be honest I cannot engage with the world right now. What with Brock Turner, the massacre in Orlando, the on-going shooting deaths of black men and women at the hands of those who are tasked with protecting all of us, Donald Fucking Trump, the killing of police in Dallas, that truck mowing people down in Nice, the bombings in Iraq and all the other horrors we don’t hear about because if they don’t happen in The West the media doesn’tt cover them and it’s almost as if they didn’t happen at all I’m just like, done. My brain has taken on the role of my now retired 2009 Mac Book Pro and just constantly has that pinwheel of death swirling around. My brain hamster has taken a break from its wheel and is napping under a giant pile of wood chips. It simply cannot compute where we are and what we have become. And so instead I will write about the bar. Because that I can do. So, here it is. Another tip for your ongoing amusement (and dare I say, education).

At this point I spend anywhere from 35-45 hours a week behind the bar. I know, I know, it isn’t that many hours in comparison with some other jobs like lawyering, and doctoring, and presidenting the United States or other countries (only this week maybe not Turkey because Erdogan got a little bit of a vacation thanks to the coup attempt) but it is a lot of hours to be standing and dealing with the public. My feet hurt. And the public is exhausting. They need things all the time. But it is my job and so when I am behind the bar I do it. I give people things. I might complain about it under my breath and to my coworkers. I might daydream about taking a chainsaw to the tables in my one bar that are so far away that I have to walk a mile every time I bring someone a beer or some snacks, but I still do it. I bring the far-away people their beer and snacks because that is my job and that is how I pay my rent. But here is the thing: when I am not behind the bar because I am waiting in line for the bathroom or trying to find my manager to fix the piece of shit POS system that freezes at all the wrong times or maybe just hanging out because I am taking a break or my shift is over, please don’t order a drink from me. Don’t grab my arm and say

When you get a chance I’d like a jack and coke.

Or

Hey – can I get a pilsner?

Or

 

Make me that thing you made me last time.

You know why? The answer is three fold. The first fold is that it is rude to grab someone’s arm when you aren’t friends with them or, really, even when you are depending on the circumstance. Don’t grab. No one likes a grabber. The second fold is that I am human and need to piss just like the rest of you. And the third and perhaps most important fold is that I cannot make you a drink when I am not behind the bar because I don’t have go-go gadget arms or arms that stretch really far like the mom in The Incredibles. As much as it pains me I am just a regular girl. With regular arms.

So this happened to me yesterday. I mean, this happens to me almost every Friday and Saturday night at least once but it happened again yesterday. And it happened in the way that is the most annoying and also the most predictable. Someone who a number of weeks earlier had asked me my name (red flag!) and therefore came to the conclusion that she deserved special treatment saw me walking out in the bar amongst the regular people (AKA customers). She said hi. I said hi. And then she said

Make me my drink when you get back there?

And, you guys, I think I gave her the stankest of stank faces and then I went back behind the bar and do you know what I didn’t do? I didn’t make her the drink. I didn’t make her the drink for two reasons. The first reason was that I couldn’t remember what she drinks because everyone expects me to remember what they drink and I can hardly even remember what I drink after a certain point in the weekend. And second was that she asked me for a drink when I was not behind the bar and that is a no-no. Special treatment is not really a thing unless I am friends with you In Real Life or you are the owner of the bar. And truth be told either of those people, the In Real Life friends and the owner of the bar, understand that there is an order in which people get served drinks and it is important for us tenders to follow that order to minimize any potential problems. We all know what happens when that order gets fucked up: nothing good.

This whole thing, I don’t know, it’s like going to the post office and thinking because you have gotten quick service at 2 in the afternoon on a random Tuesday and the post office window person smiled at you and asked about your week it means you should get that same warm reception and quick service at noon the day before Christmas (is the post office even open then? I don’t know.). Or like, going into the post office and seeing the long line and then seeing the post office window person walking to the bathroom (I don’t know why this would ever happen) and grabbing the post office window person’s arm and being like

Can I mail this package?

The post office window person would not give you a warm smile, would not ask you about you week and instead would tell you to wait in line like everyone else. And the thing about this happening in the post office is that unlike when this happens in a bar where it’s loud and chaotic everyone else in the line would hear you trying to sneak in front and they would all give you the stankest of stank faces. Maybe there would even be a mutiny! Oh my god I am now imaging if something like this happened at the DMV at the Atlantic Center. The world would end for sure. Anyway as I was saying. So in the post office it is quiet and so everyone hears you trying to cut the line but in the bar it isn’t quiet. There is talking and music and so when you ask for a drink when I am not behind the bar and then I come behind the bar and make you that drink do you know who looks like an asshole? Is it you? No. It is me. I look like the asshole. I get all the stankest of stank faces. Because I fucked up the order. It’s all my fault. And do you know what happens when everyone thinks I am an asshole? Everyone doesn’t tip me. And then I make no money and I am sad.

So please, please, wait your turn. Don’t put me in a weird place. I will get to you. And if you are polite and chill and patient, I will probably sneaky get to you early. I will know your drink and I will make it on the sly. And sometimes I might not charge you for it. How do you like them apples?

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Pro Tip: Don’t Move Above a Bar

13 Jul

Oh, people, when will you learn that you live in a city? In a shared space? In a location that has (gasp!) noise? And although 311 and the police do exist, there is a time to make a complaint – when construction starts at 6:30am instead of the allowed 7am – and a time to not make a complaint – when you move above a bar and then get mad that it’s loud. Because the thing about it is that there are two competing factors in this equation

  • You
  • The bar

And in order to distinguish which of those two factors should be deemed the winner in a battle over noise levels we have to look at a few things

  • Was the bar there before you?
  • Do you miss the stars and the quiet and the no fights at 4 in the morning in front of your fancy bagel shop?
  • Are you a dick who (a) doesn’t want anyone to have fun and (b) doesn’t want bartenders and servers to make money?

If you answered yes to question one, then you should probably just go back from whence you came. Or at the very least realize that you made a grave error and move to any one of the thousands of apartments that exist that are NOT located right above, or right next to, a bar or club. I know, I know, real estate is expensive and you got a deal on your spot. But I am going to give you one guess as to why exactly you got that deal. Think about it. Think.

Ding! Ding! Ding!

That’s right. Because you moved above or next to a bar and that apartment is hard to fill because most people don’t want to hear the bass of some half blown-out speakers when they are trying to go to sleep or woo their partner. I mean, think about it this way: I am a bartender, have been for years, and I would never – and I mean never – move above or next to a bar. Ideally, I would like to not even be on the same block as a bar what with all the cigarette smoker-chatters and the cabbies honking their horns until all hours. It’s just common sense, really. So now, a story!

For years and years I worked at this one bar. Within the first two years of my working there we resigned for another 10 year lease. So, it would follow, that we had already been there for 10 years. And we were located on a busy avenue full of trucks, buses, people and skinned animal corpses moved from van to store in creepy looking grocery carts (don’t ask). Basically there was noise all the time and we were the least of it. All that being said, if you were in the market for sleep in a quiet environment and you didn’t want to shell out money for a noise machine, this was probably not the place for you. But some people don’t use their powers of deductive reasoning. Some people just say,

whatever, I want to live in this apartment and so I will mold the environment to me! Take that, all you people who lived and worked here before! Take that “city who never sleeps.” Never sleeps my ass! WE ALL MUST SLEEP AND WE MUST SLEEP IN ACCORDANCE WITH MY NORMALIZED SCHEDULE!

I bet you can already tell how this is going to go. Basically this mother fucker moved into the second floor, one floor above a bar that had been in that location for over a decade at that point, and complained every single day. Every day! And it wasn’t even at like 11 or 12 when he was taking his lame ass to bed. He would complain at 5. Before he even went into his fucking apartment. He would come home from the gym and just waltz into the bar and in his most insufferable French accent would say

Excuse me but eet ees too loud.

And I would say

It’s 5pm. There are like 12 people in here. And you haven’t even gone upstairs yet.

And then he would waltz back out and up to his apartment and then

RING RING RING

The phone would ring and I would answer it, knowing exactly what was about to happen and he would be all

I am eeenside my apartment now and eeet eees too loud!

And I would hang up on him and turn up the music because I am an asshole. But I mean, really?! Ugh he was the worst and I mean that in an entirely non-hyperbolic way. If I had to make a list of The Worst he would top it. And I don’t mean like The Worst Ever in the World, I just mean The Worst in terms of dickhead foreigners who think they are going to get the beauty and quiet of the South of France on the corner of Atlantic Avenue and Court Street in Brooklyn. PAH-lease.

Anyway, the reason that I write about this now, all these years later, is that it is happening again only this time at a different bar! Some anonymous dick keeps calling the cops on us because the music is too loud. So this is what I have to say:

Yo, dude (or lady), you moved here. You made a choice. As far as I can guess no one put a gun to your head and was all “move to this place where you will never sleep ever because there are people there drinking and having fun and they all hate you” (which, by the way, we do because you are a pain in the fucking ass). But really, that conversation never happened.

But, like, beyond that I am sorry that you aren’t getting good, quality sleep. I really am. But do you know who else isn’t getting good quality sleep? Me. And do you know why? Because I serve drinks until 4 in the morning on weekends and get woken up every single day at 7 (except Sunday) by construction noises. Those noises came after me. I was here first. But there is nothing I can do about it. And I recognize that I made the choice to go into the line of work that I am in. And I recognize that there is a normal schedule that most people have and then there is the schedule that I have. And that schedule is not normal. And so I just have to deal with the fact that I live in a city, another thing that I chose. And I have to understand that there are lots of people who also live here who have competing interests and opposite hours and they have just as much of a right to go about their lives as I do. So, please, think about all that before you move somewhere. And realize that by you complaining about the noise, we are having to make ridiculous accommodations that result in making our bar less fun and that means less money for us. And that matters. Because this is our livelihood.

So, honestly, when I start complaining about the beeping of your child’s school bus and the cab that picks you up for your corporate job at 6am, then we can talk. But I’m never going to complain about those things. Because I am a reasonable human. So just shut the fuck up and move. I hear there are some really quiet towns in New Jersey.*

*No offense, New Jersey, I love you!

 

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Tip #17 on Being a Good Bar Customer

24 Jun

Alright, once again with the tips. But first, a little background information for you. In case you didn’t know this about me, I really don’t like money. Or, well, I guess that isn’t fair. To be more accurate: I really don’t like what money does to people. So many of the problems that we have in this world can be traced back to money and what it does to people. Here are some examples:

  • The looting of the Amazon and other natural wonders
  • The fact that we cannot seem to get our heads out of our fucking asses and enact actual, reasonable gun reform
  • The Detroit water crisis
  • The lack of actual, sustained help for New Orleans and all its residents regardless of race or economic status in the aftermath of Hurricane Katrina
  • The fact that Hurricane Katrina did the damage that it did in the first place
  • War
  • That athletes, musicians, politicians and basically every other male in power (and many of those not in power) get away with sexual assault and rape
  • Global warming
  • Donald Trump

You get the picture. All that being said, I do understand that money is a thing that is necessary for survival in this world and so, in order to make survival possible, I work. And when I work, I want to make as much money as I can. And that, friends, is a team effort. My ability to make money really depends on you coming into the place that I work, ordering the things that you want from me, and then tipping me appropriately. My livelihood depends on you. That’s right. You. (I am pointing at you right now. Is it making you feel weird? It should.) But that’s not all! It also depends on you understanding that the seats at my bar and tables are like real estate. You rent a space for your ass by buying things and tipping me on them. And when you stop buying things, and stop tipping on them, you abandon your rented space and make room for the next guy. This isn’t to say that the second you take your last sip I expect you to walk away from whatever conversation you’re having, game you’re watching, or Tweet you’re Tweeting, but it is to say that you should be aware and respectful of my need to pay my rent and buy food for my two adorable little kitties. Stories!

During the World Cup last year I was at work and my bar was packed. But there, at the bar, was an empty stool. How odd! Upon closer inspection I came to realize that two people sitting at the bar were saving the stool for someone who had yet to arrive. Now on a normal day when there is plenty of space, I wouldn’t mind that. Save away! There’s nothing better than getting to a bar to meet your friends after a long day of work and finding that they have saved a seat, just for you! But on a day when the bar is jam packed with people wanting to pay money for things (and tip on those things) saving a seat is sort of cutting into my business. People notice there is no space and move on to another spot. Or, because they are behind a wall of people, they are not able to buy drinks with the regularity that they, and I, might like. And so I looked at the people saving the seat and I said

Excuse me, but do you think you could move your bag so someone could sit in that seat?

And the lady of the pair said

No, I’m actually saving this seat for someone.

So I smiled and said

Yeah, that’s great, except that certain someone isn’t here yet and we are well into the first half of the game and there are other people who are actually here now and would like to sit.

She stared at me. I stared at her. She moved her bag. Therefore I won. I almost always win staring contests. Her friend, by the way, didn’t arrive for over an hour. So this lady and her companion were actually going to sit at the bar as person after person asked if they could sit and they would respond

Nah, my friend is coming.

Only their friend was not really coming. Not right then, anyway. And the two people sitting at the bar only had one drink each. And then they drank seltzer! And didn’t tip on it. (Which, if I’m being honest, might have had something to do with the fact that I had told her she couldn’t save a seat for her incredibly tardy friend.) So that’s another thing. Don’t occupy a seat at the bar for like 4 hours and only drink seltzer! I mean, whatever, occupy the seat, but do like my friend Cherie does when she drinks seltzer and tip on your soda! Don’t be that guy at the coffee shop who occupies a table for like 5 hours and drinks one cup of coffee. No one likes that guy. That guy is a dick.

And here’s another thing. No one likes to be all packed in like sardines at a bar. I understand that. That is why I don’t hang out in busy bars. I work in them; I do not hang out in them. Busy bars are awful when you don’t have a giant slab of wood protecting you from the masses. And even when you do have that lab of wood they sometimes suck. And so I understand the desire that some people have to make a space around them by saving a seat with their backpack for no reason whatsoever other than to keep someone else from elbowing them. But the thing is, that’s rude. It is rude to other people who are stuck standing so your backpack can take a load off, and it’s rude to me who wants to make money off the seat your backpack is occupying. So unless you want to pay rent on two stools by tipping me double on every drink you have, put your bag on the floor or on one of the hooks conveniently located under the bar for just such an occasion. Or! Be one of those people who travels with their own hook! I always admire the foresight of those people.

So yeah, I don’t know, guys. I guess it all comes down to respect. Respect the fact that the bar only exists if people buy things, and your missing friend and your backpack do not buy things. Respect the fact that under the current system I can only survive if you tip me and, again, your missing friend and your backpack don’t tip me. And respect the fact that you are not, in fact, the only person in the universe. There are other people here, too. People who aren’t missing or an inanimate object that you use as a means of conveyance. Other people who want to go out, have fun, drink drinks, watch games and, yes, even sit down on a bar stool. So please, let them sit.

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One Day…

27 May

A few weeks ago, over some post-run sushi in the park, my lunch companion asked me what my dream job was. I thought about it for a moment.

You mean like, for real for real? Like if I could have any job in the world what would it be?

Yeah.

He said it so nonchalant. Should I admit that I had spent the better part of my adult life agonizing over this very question and felt no closer to an answer? Probably not. Lucky for me, and for him I supposed because an angsty Rebekah is not the best Rebekah, I had recently come up with something that seemed like a thing I would like to do. Without going into the long, drawn-out backstory that involves my Master’s thesis I told him about how I had always been interested in post-disaster reconstruction work. I feel somehow drawn to being one of those people who goes to places after horrible things happen and then sticks around long after many of the first responders leave. I want to be there to help communities rebuild, after the international aid ends and our global conscience moves on to the next thing because there is always a next thing. I want to be there to shame the disaster tourists. Of course I have absolutely no medical knowledge and, truth be told, get queasy rather easily. Recently at work I had to take a 5 minute sit-down because a piece of glass protruding from my thumb made me so nauseous I turned green.

Back to the drawing board, perhaps.

But, of course, my thinking about it didn’t end there. It never does. The hamster that occupies the wheel in my brain has a never-ending supply of energy, that little bastard. And in the time I spent thinking I realized that, sure, I have all sorts of lofty goals. I would like to have something I write published somewhere that people have actually heard of and be paid for it; I would like to be on the Ellen Show (don’t ask); I would like to perform at The Moth and maybe one day, one wonderful day, be featured on The Moth Radio Hour on NPR that plays on Saturdays from 7-8pm and hear myself on the radio and just be in the car all alone and be like, wow, there I am and just smile to myself; I would like to travel so much that I need new pages for my passport; I would like to be part of a group of women (and some men) who make feminism an inclusive part of the conversation rather than something talked about as its own issue. It effects us all. All those things, though, sort of exist on this other plane separate from where I am right now and so let’s bring it back down to reality, back to the present. And so now I will ask myself:

Rebekah, what is your dream job?

And here is my answer, in list form.

  • I want a job where I am respected.
  • I want a job where people aren’t constantly telling me what I am doing wrong and how to do it better even though they have never done what I do a day in their lives.
  • I want a job where people don’t throw objects or insults at me on a regular basis.
  • I want a job where people don’t whistle at me, clap at me, hiss at me, snap at me or flash their cellphone flashlights at me to get my attention.
  • I want a job where no one ever calls me “ma” or “beautiful” or “sweetie” or “baby.”
  • I want a job where I can go to the bathroom and there isn’t piss all over the seats that I have to clean up because people are animals.
  • I want a job where people don’t ask me, while I am working at my job, what else I do because I can’t possibly just be a bartender.
  • I want a job where photographs of me taken without my consent do not end up on Yelp. Or better yet…
  • I want a job where people don’t take photographs of me without my consent. At all. Ever. End of story.
  • I want a job where people don’t hit on me or ask me out and then refuse to tip me when I say no.
  • I want a job where my awesome male coworker doesn’t have to step in and deal with people who treat me like garbage because I am a woman.
  • I want a job where I am not treated like garbage.
  • I want a job where I don’t have to keep my relationship status secret, when there is a status to keep secret, because it will likely effect the amount of money I make.
  • I want a job where I am respected. Wait, did I say that already?

Here’s the thing: my job could be all those things if people would just learn how to act because, if you noticed, nothing on that list had anything to do with my job, really. There was nothing about the weird schedule and late nights (though that isn’t my favorite), nothing about being on my feet for hours and eating the majority of meals standing up, nothing about looking up and seeing eyes upon eyes upon eyes on me all needing and wanting something when I only have two hands, nothing about coming home smelling of the liquor that I didn’t drink but has saturated my clothes and my skin over the course of a busy night. Those are all parts of the job and they are okay. They are how it is. And there are a lot of really cool things. I have met some amazing people, both customers and coworkers; I have learned a lot about myself and others; I think I have become a better, more understanding person. I think that my job, although it isn’t responding to a disaster and helping those having the absolute worst days of their lives, has some amount of value and, to be honest, I think I am pretty good at it. I don’t know. It’s all relative I guess. And maybe the job I want, the job described in that list above, doesn’t actually exist. Maybe it isn’t out there. Maybe my realistic dreams are just as lofty as one day being on the Ellen Show or normalizing feminism. Maybe this is another project my hamster needs to spin her wheel about. And so, until then….

Hi, what can I get for you?

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I really, really hate Yelp

14 May

I know that I have already blogged about Yelp on here and that maybe one blog about Yelp is enough but whatever. Fuck that. I am angry at Yelp. In fact, I despise Yelp. If I was really good at computers and could hack into Yelp and just make the entire thing fold in on itself I totally would. And if Yelp were a person, He (and Yelp is for sure a he because he makes space for entitled fucktards to air their oftentimes bullshit grievances without any fear of retribution) would be my arch nemesis.

Anyway so you know how people say you shouldn’t read the comments? Well as it turns out that rule also applies to reading Yelp reviews about the place you bartend at. Friends, I have amassed quite a number of negative Yelp reviews. And generally speaking I would say that maybe, given that knowledge, I should look inward and analyze my behavior and think to myself,

Self, perhaps you are in the wrong business. Perhaps all of these negative Yelp reviews are actually realistic and this entire time when you thought you were good at your job and nice to people and a positive influence in the world you were actually a horrible, horrible asshole who deserves to move into a cave and die there, cold and alone.

Ordinarily I would think that. But the thing about it is that the Yelp reviews about me are so asinine and so not even true that it’s like,

No! I should not die in a cave cold and alone! Unless that cave is the only place in the world without Yelp in which case, where do I sign up?

Okay so let’s get down to this. Is it true that I am starting to think that perhaps I should move on to another career that is not so unkind to my body, not so shitty for my sleep schedule and social life, and not so full of Liar McLiar faces? Yes. But moving into a cave? Absolutely off the table. For now. (Unless, as aforementioned, there is no Yelp.) So what has gotten me all in a tizzy on this beautiful Saturday morning? Well, I will tell you.

Last weekend before going to meet with friends I thought that I should just scoot around The Internet for a little and for some reason that scooting involved me looking at Yelp reviews of a bar I work at on the weekends. Stupid, I know. It’s like walking around in a dog park blindfolded and wondering why you stepped in shit. Anyway so obviously I came across a bad Yelp review about myself because people just loooooooooove to write bad Yelp reviews about me apparently. And what made this Yelp review different from all other Yelp reviews? The fact that along with the review there was a picture of me, from behind. And why did she take a picture of me? Was it because I was rude? No. Was it because I had ignored her? No. Was it because she didn’t like her drink? No. Was it because I was so super nice and also she really liked my outfit and wanted everyone to know? Also no. It was because I was changing the beers listed on our chalkboard and in order to do so I had to stand on the back bar. There were two alternatives to me doing that.

  1. Bring a rickety-ass ladder behind the bar at like 11pm on a Friday night and somehow not kill myself while my coworker tried to squeeze around the ladder in order to serve drinks and in the meantime someone would take a photo of me doing that and post it on Yelp.
  2. Not change the beer board which would have meant that my entire evening would have consisted of every single person at the bar ordering the only beer we no longer had and me having to explain that no, we don’t have that beer any more but we have this one instead and I just couldn’t change the beer board because changing the beer board could result in a picture of my ass ending up on Yelp

I wasn’t into either of those alternatives. (Truth be told my ass ending up on Yelp never would have occurred to me prior to this incident but now I will worry about it all the time. Thank you, Christina T.) So I changed the beer board. I got up on the back bar, I erased the writing on the board, I rewrote something else, and then I got down off the back bar and went back to doing the other parts of my job. And all the meanwhile someone, in her infinite wisdom and because her life is so hard and her observations so massively important, took a photo of me and then took time out of her night to go on The Internet and post it. Along with a review asking why I was standing on the back bar. And I want to be like

Bitch, I have chalk in my hand. I was clearly in the act of actually writing when you took that photo. Are you so daft that you cannot use your powers of deductive fucking reasoning to figure out that I was clearly changing the beer board you stupid, stupid asshole?!

But I couldn’t say those things. Nope. Because on Yelp customers get to go online and post bullshit about us in hopes of, what?, getting us fired? and we have essentially no recourse. All we can do is ignore Yelp, go about our business, and hope that people don’t write reviews of us doing such horrible things as putting a lime on a glass with our bare hands (ugh! ew!), or asking them to present ID with their credit cards (what a fucking cunt!), or cutting them off when they become aggressive or look like maybe they might vomit on themselves or someone else (what is she,allergic to fun?!). We have to go to our jobs fully aware that we might wake up to text messages from our bosses asking what happened with the dude who has taken to The Internet to claim that we stole his change when it is clearly shown on video that his change was returned, and with a smile no less. And we have to then read long diatribes by that “wronged” person calling us unprofessional and rude and racist for something that didn’t even happen. And it’s like, fuck! You guys! Seriously!

So in summation, I hate Yelp. I think Yelp is a horrible website and the people who write drunken bullshit on there are dicks who should have their Internet privileges revoked. Maybe they should be the ones to go spend some time in a cave, cold and lonely. I’m not saying that I am perfect. But don’t you have something better to do than feel a certain way about an experience and then make up flat out lies about a person you don’t even know who did nothing other than pour you a beer, charge you for it and then return your change? And also, please don’t post photos of me online. That’s rude. Oh, and also, don’t bring your own booze into my bar and then write a bad review about me when I kick you out. This isn’t self serve! Stay home! I hate you!

Yelp. I am coming for you. And when I find you it will not be pretty.

 

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Tip #15 on Being a Good Bar Customer

21 Nov

Hello friends and happy Saturday to you! And here we are, back to some helpful tips from your friendly* neighborhood bartender on how not to make me and my fellow bartenders hate you. Feeling a little rusty in bar etiquette? Well, feel free to freshen up with some past tips. Tip #1, tip #2, tip #3, tip #4, tip #5, tip#6, tip #7, tip#8, tip #9, tip #10, tip #11, tip #12, tip #13 and tip #14. And don’t forget about this non tip which is one of my favorites. Alright. Let’s go.

Where to begin? I guess by saying that if you look at this story in a certain way, it can maybe be a little bit sad. But don’t look at it that way, okay? Because there is so much sadness happening in the world and sometimes it’s nice to just forget about it for a minute. And, of course, to feel fortunate that we have the luxury to do so. So last night at about 8:45, give or take, an older woman walked into my bar and ordered a double gin and tonic. She was very clearly a woman suffering from a very long fight with alcoholism. I could see it in her face. I had a moment where I thought maybe I shouldn’t serve her, but she wasn’t misbehaving at that point and I had to remind myself once again that it is not my job to save people from themselves as long as they aren’t an immediate danger to themselves or others. It’s something I have to remind myself of time and time again and, honestly, I never feel less shitty about it. Moving on. I made the drink and she reached into her wallet and handed me a credit card. I said to her, as I say to everyone who tries to pay by card at this particular bar,

“I just need to see an ID with your card.”

I am routinely met by four different reactions when I request ID:

  1. People simply don’t give a fuck and hand me the ID (love them)
  2. People are happy because
    1. they think I doubt they are of legal age to drink and in their heads they begin celebrating their chosen skin care technique; clearly it’s been working!
    2. they realize I am verifying that they are the rightful owner of the credit card they are presenting and are pleased that we are taking precautions to safe guard their identity
  3. People feel inconvenienced or miffed for some reason and reach into their wallets to pay cash, which is actually better for me
  4. People are mad because they were IDed at the door and pulling out the ID again is really hard even though it usually lives in their wallets, right near where the credit card lives

This lady fell squarely into category four. First she got irritated and said that she had been drinking in the other bar (there are two bars at this particular spot) and that she hadn’t been IDed which I called bullshit on. And, upon speaking with my coworker, I found out he had cut her off which was why she came to me. Second, she tried the old “I don’t have my ID” routine which quickly fell apart when her ID made itself clearly visible when she opened her wallet. Third, she got mad and called me stupid. That’s right, folks. After taking the time to explain to her that it is bar policy that I cannot run a card unless I check ID she decided the most expedient way to get the drink she wanted was to call the person in control of said drink stupid. Bad move.

This is actually a two-part tip. The first part of the tip is don’t call your bartender stupid. I mean, let’s be honest. Calling people stupid is rude and also we’re all adults with imaginations here. We can totally come up with something better. Calling someone stupid is so recess.

So I did what anyone would do and told her that she couldn’t have the drink. She started shoving her ID and credit card at me and saying

You want ID? Here’s ID!

To which I responded,

Yea, that’s great, but actually that’s no longer the issue. You called me stupid. You could present me your birth certificate and social security card and I still wouldn’t give you this drink. Have a nice night.

I walked away and dealt with the other customers at my bar at which point she left and went back into the other bar. Then I got security and told him to escort the woman out because seriously, who needs to be called stupid at the beginning of their night, or at any part of their night really? No one, that’s who. I then watched from behind the bar as she puffed up her 5’4″ frame and kicked a few chairs as she walked next to the security guard, Gino, who’s about 3 times her size and like 50 times nicer. I could tell that she was yelling some nonsense at him and I imagined it had everything to do with me and how stupid I am. I couldn’t wait to find out what it was. As soon as the coast was clear and my customers were sufficiently beveraged, I hustled to the front gate to get the lowdown. Apparently she was very upset that I had kicked her out and said that she has connections to the mob and that she was going to have those connections come back to the bar and blow it up and that, and this is a direct quote,

“when this bar blows up it will all be because of that girl in the little bar! It will be her fault!”

I said to Gino that if the bar blows up they can put that on my tomb stone. RIP Rebekah. It was all her fault.

So here’s the second part of the tip. Don’t threaten to have your mob connections, real or imagined, blow up the bar. Especially not now, when people are on high alert about things being blown up. It’s totally fucked up. Admittedly, it’s more creative than calling someone stupid, but puts you at risk of being reported to the police for making a threat of violence. And all because you didn’t want to show ID.

So yea, just show your ID. Keep your feelings about my intelligence to yourself and don’t threaten to blow up my place of employment.

The end.

*Friendliness is in the eye of the beholder. Just remember that.

 

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The Day After

21 Jul

Radio silence: over!!

Actually, I don’t know if any of you guys really care all that much about my recent lack of posting.  You know who does care?*  Facebook.  The other day I got a message from my franklyrebekah Facebook page saying that people miss franklyrebekah because I hadn’t posted anything in a while.  I called bullshit because not many people have “liked” my page and I am sure that a lot of people who have really only did so because they are my friend and wanted to be supportive and then promptly hid my franklyrebekah updates from their news feed because it jams up the works.  I might do the same thing if I were them.  Oh but by the way, if you want to like my page, you should. I think there is a handy little Facebook link button somewhere or other.  To the right maybe?  Yea, I think it’s somewhere on the right. At least, that’s where it should be.  All you have to do is click it.  That’s what they tell me, anyway.  Then you can tell your friends to like it also, I mean, if you’re so inclined.  Is what I am doing right now lame and also sort of rude?  Yea, probably. I’ll stop.  Okay.

Anyway, so maybe some of you know this already but this past Saturday, July 19th, was my birthday!  Hooray for being born!  I had a really good day, actually.  I decided this year that I didn’t want to plan a whole thing so I picked up a bartending shift and then a bunch of my friends came over to hang out and my family surprised me with a visit and my friends who own the bar bought me a birthday fruit tart and everyone sang happy birthday to me and I blew out the candle and I think maybe I saw my mom shed a little happy tear.  Yea, it was pretty neat.  And then I went out with some friends after and there was A LOT of whisky and a Nutella-stuffed calzone and some beautiful sunflowers and lots of hugs and some more whisky.  I actually had to work the next day, which is sort of what this post is about, and on the way to work I had a moment of fret that there might actually not be any whisky left in all of Brooklyn.  Or, at least, not any Powers.  But I got to work and, lo and behold, there it was:  a shiny bottle of Powers perched upon the shelf right next to the Jameson.  Phew.

So that all isn’t the point really.  The point is that on the night of my birthday I went to bed really late.  I went to bed really late despite the fact that I knew I was working the next day from noon to 9 and that there are few things that I dislike more than bartending hungover.  The thing is that I took the shift specifically because I figured that knowing (a) I had to work the next day at noon and (b) just how much I hate bartending hungover, I would make responsible, wholesome decisions the night before.  At this point in my life I feel I should just stop lying to myself.  Honestly, it’s embarrassing.  Anywho, needless to say the yesterday morning that the title of this particular post refers to was less than stellar.  I got out of bed and went down the hall to brush my teeth and everything.  I had to pee.  I looked at the toilet and noticed that the seat cover was up and the seat was down, as it should be.  Then I put the seat cover down, blocking access to the bowl.  Why would I do that?  I don’t know.  I then proceeded to stare at the now unuseable toilet with a feeling of complete confusion.  How would I pee with the cover down?  What would become of me?  This lasted for about 30 seconds before I thought to myself,

Hey, asshole, just undo what you just did and all will once again be right with the world.  Or at least, the world of this particular bathroom.

So I put the lid back up again and all was right, as I had hoped.  Then I went back into my room and smacked the side of my ankle on the wall.  How?  I don’t know but that’s what I did.  Luckily I don’t bruise easily but the spot is sort of sensitive to the touch so I am pretty certain that I have some serious subdural bruising.  (As an aside, I looked up the definition of the word subdural because sometimes I use words incorrectly and no one tells me and this is what it said: “situated or occurring beneath the dura mater or between the dura mater and the arachnoid membrane.”  That definition cleared up absolutely nothing for me and made me feel like maybe there are a bunch of spiders living under my skin. Is that possible?)  Anyway, that’s not even the best part.  This is the best part.  So I had gotten myself all ready to go and was speed walking down the hallway when I realized that I had forgotten my phone in my room.  Oh no! So I turned around and rushed back to my room and in the process, and unbeknownst to me, I got the strap to my canvas shoulder bag stuck on the doorknob of the closet outside my bedroom.  I bet you know what happened next but if you don’t, I’ll tell you.   I ripped my bag clean in half.  Top to bottom.  And all my shit came pouring out onto the floor.  My wallet, a book, some magazines, a pocket knife, my mace, some old receipts, a few gum wrappers, and a lot of sand.  So, yea, that was pretty fun.  It was a cute bag, too.

Other weird things happened later in the day but nothing that would really stand up well against that story so I will just leave it at that.  Oh, and also, I have come up with a new way to describe myself.  I am catastrophe prone.  So, stay tuned for future catastrophes because for someone such as myself, they are hiding behind every corner, just waiting to appear.

*Following the whole Citizen’s United ruling, I feel as though it is okay for me to refer to Facebook as a “who” as opposed to a “what.”  Just so you all don’t think I had a total grammar fail right there.  (But let’s be real: this is totally just me justifying my grammar fail.  I could never lie to you guys.)

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