Ramajestic, The Trilogy

Disclaimer: This is sort of a long story with three separate parts. Chapters, if you will. But they all culminate in the awkward events of the other afternoon so stay tuned. There is a prize for your patience at the end.

Chapter 1 – Look at this Steak

It was a beautiful spring day and I was, as I often times am, at work serving food and drinks to people who are usually pretty nice. The place I work during the week is pretty big, with a long bar, lots of tables and some outside seating. During lunch time, when I am alone, I provide bar and table service to the indoor tables but tell the outdoor people they need to order in at the bar. It is just too much ground to cover and if I get busy AT ALL I physically cannot get to everyone. Usually people are pretty chill about it but sometimes, some very annoying times, people get pissed about it and give me all kinds of attitude and then move inside because they cannot understand why I won’t walk outside and provide table service, but at the same time they can’t get their heads around the idea of walking into the bar and placing their order and then returning to their tables where their food will be delivered. If you saw my bar you would see that the route from the bar to the outside tables is way farther than from the outside tables to the bar because I have to walk all the way around the extremely long bar where as they just have to approach the closest point. It’s like 15 steps once versus a 150 steps 25 times. I digress.

This group was one of those groups who got irritated that I wouldn’t do table service and so came in and proceeded to sit tucked away in the most inaccessible corner in the entire bar. Whatever. They then took about 25 minutes to order during which time I kept approaching their table to ask them if they were ready. They never were. I politely told them that when they were ready with their order to just let me know and I would be right over. Two minutes later I heard the extremely impatient

Excuse me MISS

as if I hadn’t been over there like a gazillion times already. Whatever again. I went and took their order, part of which was a portion of steak nachos. The gentleman at the table, named Ramajestic, no really that is his name, handed me his card to pay the bill. When I came back over to hand him his check and see how the food was he spit his steak into his napkin, shoved it towards me and said,

My steak is chewy.

I mean, what do you even do with that? He didn’t want a new order of steak nachos. He just wanted me to see his somewhat masticated beef. I just stared  at him, his ABC steak in a napkin in his outstretched hand, and decided I would just leave them to their own devices. They already paid (and didn’t tip, mind you) and I had reached my quota of chewed up food for the quarter so I decided I would just do a pass by to grab dirty dishes but otherwise just sort of go about my day and focus on the people who weren’t participating in some gross version of show-and-tell. But no. They weren’t done. They wanted more drinks. And so they ordered a round and Ramajestic, for his part, got a Long Island Ice Tea. Oh, happy day! He then, upon taking a sip, decided to tell me about all 4 ingredients that go into a Long Island — never mind that there are 5 liquors in the drink alone not to mention the mixer and also ignoring the fact that at my other job I make no less than 15 Long Islands every single Friday and Saturday so I am pretty sure I know what I am doing. And he was rude about it, also. Thought he was some sort of Long Island Ice Tea connoisseur, the saddest most pathetic sort of connoisseur out there. He paid again. Didn’t tip. I just gave up on them as a group. Eventually they, who I now refer to as The Ramajestics, left. Never to be seen again. Or so I thought….

Dun dun DUUUUUUUUUUN.

Chapter 2 – Are you that Bitch Behind the Bar?!

Fast forward about a month. It was a Thursday, I was working, nothing was really happening except that I was having one of the weirdest shifts on record. It was 4 o’clock in the afternoon and the following two things had already happened:

1. A woman had come in with a cardboard box, put the box on the bar and ordered a shot of Maker’s Mark which she drank with a very audible, put-upon sounding sigh. She kept looking meaningfully at the box. She left me no choice, I had to inquire.
   Apparently, there was a mouse in the box that she had to take home  and feed to her boyfriend’s snake even though her boyfriend was going to be home at like 7pm that night and I am pretty sure snakes can go like weeks without eating. (I learned that on the Discovery Channel.) And it was a live mouse, mind you. Not one of those frozen ones. It was a live mouse in a box on a bar where people were, at that very moment, eating their lunch. I gave her, and the box, some room.
2. I had to call 911 because some woman had passed out from heat stroke on the bench outside the bar caddy-corner to mine and her friends, who were walking around in circles purposefully, were doing nothing to help her. I am pretty certain they were on drugs.

So you can forgive me if during all of this I didn’t notice that there were people sitting at the tables outside. Maybe you can but the people couldn’t. I guess at some point while I was worriedly watching an unconscious woman being loaded onto a stretcher they had sat outside and expected prompt service. My bad. They walked inside.

Oh hey, guys. What can I do for you?

I noticed it was none other than 3 members of The Ramajestics. The Man himself was not present. One of the other ones responded

We’re outside waiting for you to serve us.

Sigh. I told her that I didn’t see her and if in the future she could just do me a favor and let me know that she is outside it would be helpful. She got mad. There was yelling. One of my customers got involved and made it so much worse (pro tip: never get involved you always only make it worse) so I went downstairs and hid. I could hear her yelling from down there. They left. I came back upstairs and checked with some other, trusted customers who didn’t get involved whether I was crazy or whether she was super rude and they said, no, she was super rude. Phew. I look mad sometimes when I’m not so I worry that maybe my blank and somewhat pissed-off seeming facial expression escalates things. Even still I felt weird about things. I don’t really like conflict. About 15 minutes later in walked this really annoying guy who lives (I use that word loosely) in the neighborhood. Apparently he is this woman’s “uncle.” (He used air quotes so I have no idea what the fuck he meant. Was he her “uncle” because he knew her since she was small and it became a term of endearment or was it something far more nefarious?) Anyway he proceeded to tell me how to do my job. I told him where he could shove his advice. He left. The phone rang

Hello, name of bar.

Are you that fucking bitch behind the bar?

I hung up. It rang again.

Name of bar.

Listen bitch!

I unplugged the phone, but not before I looked at the caller ID. Ramajestic.

Chapter 3 – Team Ramajestic

It was this past Thursday afternoon. I was by myself and therefore there was no outside table service. In walked an older woman, a younger woman and a child. They asked if they could sit outside and I told them that yes, they could, but they would have to order from me at the bar. They said okay and then took the farthest away inside table. Okie dokie! I went over and took their order. They were nice! About 5 minutes later a man and his elderly mother arrived outside the bar and took their seats at an outside table. I was en route to tell them the same thing I had told the others – that there was no outside service and they would have to order in at the bar – when I realized that the mother was in a wheelchair. Listen, I’m a stickler but I like to think I’m a stickler with a heart. I took their order hoping that the people sitting inside, the people whom I had just told their was no outdoor service, noticed the wheelchair and understood why I made the exception. Maybe they noticed, maybe they didn’t, but they didn’t seem to mind either way. At that moment they were joined by a 4th person and I realized – gasp! – it was one of The Ramajestics! And she had been present for both the steak incident and the mouse day yelling incident! Damnit. Minutes passed. She gave me basically every single version of stink eye she could muster. Another table arrived outside. Once again, wheelchair.

Okay so let me just say as an aside that I have never had a customer in a wheelchair in the 2 years that I have worked there. And I never would have even taken note of that if it weren’t for the fact that my only two wheelchair customers ever arrived, and sat outside, on a day when the very people who I warred with about outside seating were sitting in my bar. And then, right when I was standing on the sidewalk taking an order at a table outside in walked Ramajestic and the girl who yelled at me who I think maybe is his girlfriend. It was like the universe was like

Hey, Rebekah, fuck you. You suck. I am… TEAM RAMAJESTIC.

I couldn’t have scripted it better. Also I’m fairly certain that one of The Ramjestics video-ed me taking the outside order on her cellphone. I fully expect it to end up on Yelp.

The End.

Or is it…..

Tags: bar etiquette, bartender problems, bartender rant, bartender rants, bartending, Brooklyn, drinking, mouse, New York City, NYC, service industry, table service